Shipping & Return Policy

Life on the Gulf, LLC

Shipping & Return Policy for lifeonthegulf.com

Shipping Policy:

Please allow up to 3 business days to prepare your order for shipment. A business day is Monday – Friday (excluding holidays).

USPS Method Estimated Delivery Time Price
Orders over $49 1-5 business days Free!
Standard Shipping 1-5 business days $5.95

Orders over $49 ship free to continental U.S. USPS standard shipping is $5.95.

You will receive a shipping confirmation email with tracking information once your order has shipped.

You may receive your order sooner or later than the estimated delivery time depending on order processing factors or shipping transit timelines.

 

Return Policy:

Here at Life on the Gulf, we want you to be completely happy with your purchase.  Your unworn, unused item(s) (excluding decals/stickers) may be returned or exchanged within 30 days of ship date.  Simply follow the guidelines below, please note that for exchanges not all products will be exchangeable.

Returns:

You can return unworn, unused items within 30 days of ship date for a full refund.  This refund will include the price paid for the item as well as the shipping and handling fees.  You receive the original shipping fees in order for you to return the item back to us.  You are responsible for the return shipping.  Please return all packaging that came with your product, including a copy of the packing slip or receipt so that we can restock the item and expedite the refund.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@lifeonthegulf.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges: 

You can exchange unworn, unused damaged/defective items within 30 days of ship date. You may also exchange an item for a different size. Pease return all packaging that came with your product, including a copy of the packing slip or receipt so that we can restock the item.

In order to keep the line of communication open, please email info@lifeonthegulf.com before sending the return item(s), this will allow us to exchange your purchase accordingly and allow us to prepare the exchanged products that we’ll be sending you.

Send your item to:

Life on the Gulf
PO Box 414
Mount Juliet, Tennessee 37121

As always, if you have any questions regarding the above please contact info@lifeonthegulf.com

Privacy Policy

At Life on the Gulf, we are committed to protecting your privacy. We use the information we collect to process orders and to provide a more useful and personalized experience on our site. Please read on for more details about our privacy policy.

We use the information you provide when you place an order (name, address, phone number, email address, credit card information) for the purpose of filling your order only. Life on the Gulf does not sell, trade or rent your personal information to others.

We will contact you by email and/or phone in the event of a problem or question regarding an order you have placed, or in response to mail that you have sent us. We also use e-mail addresses to answer any e-mails we receive and to communicate with you about upcoming promotions and updates.

Credit card information is held completely confidential and secure; orders are placed using SSL (Secure Sockets Layer) technology. We may request that you voluntarily supply us with personal information, including your e-mail address, postal address, home or work telephone number, credit card number, for purposes such as correspondence or making a purchase.

Like many other commercial sites, our site may utilize a standard technology called a “cookie” to collect information about how our site is used. Cookies were designed to help a web site recognize a user’s browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. A cookie cannot retrieve any other data from your hard drive, pass on a computer virus, or capture your e-mail address. Our web site may use cookies to enhance your visit. Cookies can securely store a user’s password, personalize home pages, identify which parts of a site have been visited or keep track of selections, such as those selected in a “shopping cart.” Our cookies may collect your domain name and track your selections through our web pages. We only use “cookies” to gather the information indicated in this policy and do not use cookies to gather personal identifying information about you without your consent.

Changes to privacy policy

Life on the Gulf reserves the right from time to time to make changes to its Privacy Policy. If you have any questions about this privacy statement, the practices of this site, or your interactions with lifeonthegulf.com, please contact us.